Do I need to pay a deposit?
We take a £200 deposit to cover any potential damages etc. Deposit is returned within 24 hours of check out.
Are there any extra fees?
A £20 cleaning fee is taken at the end of your stay from the deposit. The rest is returned in full so long as there are no other damages.
How do I make payment?
Bank transfer or PayPal through our website. We Don’t accept cash or credit cards.
When do I make payment for the room?
Full balance required before move in through our website.
Can children stay?
Unfortunately no, this is adult accommodation only.
Can you smoke inside the home?
Strictly a non-smoking property, smoking must strictly be done outside in the garden area or outside the property.
Are pets allowed?
No pets due to licensing rules.
What are the minimum and max nights I can stay?
As we are not a hotel or BnB most of our clients come to stay due to the proximity of the airport and are usually training or working in the area. Typically stays are 4-6 weeks. Minimum stays are seven nights, maximum stays are six months. We may at our discretion consider visits outside of these duration parameters.
What is the check-in times?
Usually 3 pm, sometimes we may accommodate earlier check-in.
What is the check out times?
The check out times is 11 am.
Can you have overnight guests?
Due to licensing issues, unfortunately, no overnight guests allowed.
Do I get a contract?
Yes, we give you a legal contract with all the terms stated. This is signed before check-in and can be signed online.
Is there parking available?
Parking is provided subject to availability. We have a number of allocated parking spaces on site, so it is allocated as per availability.
Is there WiFi in the homes?
Full WiFi in all our properties, a code is displayed in the property on the notice board and the router.
What is the pricing for the rooms?
Ensuites priced at £35 per night, non-ensuites (sharing a bathroom with only one other) £30 per night.
Does a cleaner come into the homes?
Yes, cleaners will come into the home once a week to clean communal areas only and on check out for the room.
Is there toiletry inside the rooms?
Bathrooms are not equipped with toilet roll, toothpaste, soap, shower gel etc as it’s not a hotel more of a short-term let. There is a toilet brush, toilet roll holder and soap rack in the shower.